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FAQs
What materials are your products made from?
Our products are thoughtfully crafted using recycled metals, supporting a more sustainable and responsible approach to design. Each piece features a high-quality alloy blend that gives it a sleek silver finish, combining durability with modern style.
Are your products tarnish-resistant?
Yes! Our products are designed to be tarnish-resistant. The silver-tone finish is specially formulated to maintain its shine and appearance over time, so you can wear your pieces daily without worrying about dullness or discoloration :)
When will my order ship?
Please allow 1–3 business days for your order to be processed before it ships. We appreciate your patience and support!
Do you accept returns?
We want you to love your purchase, but if something’s not quite right, we accept returns processed within 14 days of receiving your order.
To initiate a return, please email us at shopgrandote@gmail.com with your order number and reason for return. Items must be unused, in original condition, and with any original packaging.
Please note: Return shipping costs are the responsibility of the customer and are not covered by us.
Thank you for understanding and supporting a small, independently owned brand!